General Terms and Conditions of Sale

1. Purpose

These General Terms and Conditions of Sale (GTC) govern sales made on the Puryova website between Puryova and any person making a purchase on the online store.

Any order placed on the site implies full and unreserved acceptance of these GTC.

2. Products

The products offered for sale are presented with the greatest possible precision. Photographs and descriptions are provided for illustrative purposes and may show slight differences without affecting the essential characteristics of the product.

3. Price

Prices are indicated in euros (€).

Delivery costs are indicated before the final validation of the order.

Puryova reserves the right to modify its prices at any time. Products are invoiced based on the rate in effect at the time of the order.

4. Orders

Any order is considered final after payment validation.

Puryova reserves the right to refuse or cancel an order in case of presumed fraud, incomplete information, or any other legitimate reason.

5. Payment

Payment is due immediately upon order.

Payments are secured by the payment providers used by Shopify.

6. Delivery

Orders are shipped to the address indicated by the customer when placing the order.

Delivery times are provided for informational purposes and may vary depending on the destination or carriers.

Puryova cannot be held responsible for delays beyond its control.

7. Right of Withdrawal

Consumers have a right of withdrawal in accordance with applicable regulations.

The terms for exercising this right are detailed in our Return and Refund Policy.

8. Defective Products

In case of a defective, damaged, or non-compliant product, the customer is invited to contact our customer service at:

contact.puryova@gmail.com

A suitable solution will be proposed after reviewing the request.

9. Liability

Puryova cannot be held responsible for damages resulting from improper use of the product or an event beyond its control.

10. Data Protection

Personal information collected is processed in accordance with our Privacy Policy.

11. Intellectual Property

All content on the Puryova website (texts, images, logos, and graphic elements) is protected by intellectual property law.

Any reproduction or use without prior authorization is prohibited.

12. Applicable Law

These General Terms and Conditions of Sale are governed by French law.

In case of a dispute, the parties will endeavor to find an amicable solution before any legal proceedings.

13. Contact

For any questions regarding an order or these General Terms and Conditions of Sale, you can contact us at:

contact.puryova@gmail.com